Accessible Hotel Neues Pastorat in Heiligenhaus

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Inclusion hotel with chic & charm

If you are looking for an accessible hotel in Heiligenhaus, Hotel Neues Pastorat is the right place for you! Because business travelers, families, cyclists and tourists, with and without disabilities, feel equally comfortable here.

Empathy and expertise

Of course, building and operating a comprehensively accessible hotel is a challenge.

But the German association Pro Mobil e.V. could build on more than 50 years of experience as a service provider for people with disabilities.
However, an accessible hotel as a possible accommodation for people with disabilities is “only half the battle”. It was just as important for Pro Mobil to create jobs for people with disabilities.

The credo of Pro Mobil Managing Director Margit Benemann: “Guests should not even notice that they are in an inclusive hotel.”
You can hear more about this in Tamara Ströter’s podcast on Radio Neandertal (German only).

Good planning from the start

In order to create a truly accessible hotel, accessibility must be incorporated into the planning from the very beginning.

Pro Mobil therefore sought advice from the gabana agency, which specializes in barrier-free building in tourism.
Threshold-free and automatic doors, spacious bathrooms and elevators, tables that can be moved underneath, etc. ensure that people with mobility impairments can move around independently everywhere.
All acoustic alarm signals are supplemented by flashing lights so that even deaf people are aware of them.

Visually impaired and blind people find a tactile guidance system, high-contrast color schemes from Brillux and accessible signage.
All rooms and public areas have tactile NFC Speech Tags with precise room descriptions.

Accessible hotel with audio room descriptions

So that blind and visually impaired people can also find their way around: Room description from smartphone with SpeechCode Foto @ Hotel Neues Pastorat

Hotel Neues Pastorat – a showcase

The Hotel Neues Pastorat is not only a showcase as an accessible hotel.

But also as an inclusion hotel. It goes without saying that the workplaces are truly accessible. In addition, however, there is also expert support here for all situations in life. Whether housing, training, orientation or familiarization with the workplace:
The experienced team from Pro Mobil is on hand with advice and support.

What do the guests say?

The guests are enthusiastic!

For example, the hotel receives a rating average of a fabulous 8.7 points (out of 10) on booking.com.
The guests praise the large, bright rooms and the floor-level showers. Comments on the staff range from “courteous and competent” to “mega-friendly”.
Only a few guests mentioned that it is an accessible hotel.

Our conclusion: An inclusive hotel with chic and charm!
Accessible Hotel lobby

Wide doors, reception desk in 2 heights and a tactile guidance system that blends in well with the floor design – the result of expertise, good planning and taste – Foto @Martin Raffeiner/Hotel Neues Pastorat

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