{"id":1754,"date":"2020-03-25T16:04:15","date_gmt":"2020-03-25T15:04:15","guid":{"rendered":"https:\/\/speechcode.de\/?p=1754"},"modified":"2020-03-25T16:07:01","modified_gmt":"2020-03-25T15:07:01","slug":"corona-crisis-how-to-deal-with-the-standstill","status":"publish","type":"post","link":"https:\/\/speechcode.de\/corona-crisis-how-to-deal-with-the-standstill\/","title":{"rendered":"Corona crisis &#8211; how to deal with the standstill"},"content":{"rendered":"<p><iframe loading=\"lazy\" src=\"https:\/\/speechcode.eu\/embed\/audio\/ce38e4e9-8af9-458b-9f99-4417bf766247?size=48\" width=\"48\" height=\"48\" frameborder=\"0\"><\/iframe><\/p>\n<h2>Think of the time after Corona!<\/h2>\n<p>The Corona crisis has brought about, what we considered unthinkable just a few weeks ago: Entire countries have shut down to the minimum within a very short time.<\/p>\n<h3>This has never happened before<\/h3>\n<p>Companies, trade, shops, restaurants, hotels, educational and leisure facilities had to close. Planes are grounded, borders are closed. Nobody should leave home &#8220;unnecessarily&#8221;. All travel and event activities are cancelled or prohibited. Therefore the tourism industry is at a complete standstill. But unfortunately there is nothing that can be done about it.<\/p>\n<p>So at the moment, crisis management is of course the order of the day: close down operations, process cancellations, take care of state support, handle the staff situation in the best possible way, obtain legal information, negotiate with banks, etc.<\/p>\n<h3>Eventually the Corona crisis will be over<\/h3>\n<p>However, soon we will have completed this acute crisis management.<br \/>\nThen we must not give ourselves to a complete paralysation due to this catastrophe. Out of concern for economic survival, we hold our breath. And follow all the news about the Corona crisis in a spellbound manner. Fear causes stress and eats up sales.<br \/>\nTherefore, the most important strategy is to remain calm. To deal with the time after the corona crisis. To use the freed capacities of the employees sensibly.<\/p>\n<p>Because the corona crisis will be over sometime!<\/p>\n<h3>What about the employees?<\/h3>\n<p>Not so long ago, tourism companies were desperately seeking staff. And often did not find enough qualified employees.<br \/>\nNow the same companies have to send people on reduced hours or even lay them off.<br \/>\nSo to ensure that the team remains with the company for the time after the crisis, the management has to be active and creative.<br \/>\n<span style=\"font-size: 1rem;\">After all, everybody needs to have the team ready, when the business starts up again.<\/span><\/p>\n<h5>Keep in touch!<\/h5>\n<ul>\n<li>Keep contact with ALL your employees.<\/li>\n<li>Call them and ask how they are doing. Listen, provide confidence and stay calm. Help if necessary.<\/li>\n<li>Support those, who volonteer for aid organisations or provide private assistance in any crisis management activities. Praise such actions in your internal and external communications.<\/li>\n<li>Perhaps you would even like to start a solidarity campaign with your team, as a joint company effort.<\/li>\n<\/ul>\n<h5>Provide a social platform!<\/h5>\n<ul>\n<li>Create a closed Whats App or Facebook group for all employees.<\/li>\n<li>Post news, encouragement, and your plans and projects for the time after the Corona crisis.<\/li>\n<li>Everyone can post photos from the home office or from childcare.<\/li>\n<li>That way, contact between staff members is maintained. Just like the bond with the employer. The team spirit is not lost.<\/li>\n<\/ul>\n<h5>Continue to lead your team!<\/h5>\n<ul>\n<li>Do Video-conferences with home office staff regularly.<\/li>\n<li>Empower them with activities, that really make sense, that are otherwise always postponed due to lack of time. And that are also a bit of fun.<\/li>\n<li>Encourage everyone to exchange ideas on how existing processes or offers could be improved.<\/li>\n<li>Organise online trainings and webinars with your executive team.<\/li>\n<li>Encourage staff to learn new skills or languages via online trainings.<\/li>\n<\/ul>\n<p>This employee support is of course a lot of work. And requires planning and organisation! But it is worthwhile.<\/p>\n<div id=\"attachment_1738\" style=\"width: 610px\" class=\"wp-caption alignnone\"><img aria-describedby=\"caption-attachment-1738\" decoding=\"async\" loading=\"lazy\" class=\"size-medium_large wp-image-1738 img-fluid\" src=\"https:\/\/speechcode.de\/wp-content\/uploads\/2020\/03\/Blog_Corona_1-600x400.jpg\" alt=\"Corona-Krise-crisis Home Office\" width=\"600\" height=\"400\" \/><p id=\"caption-attachment-1738\" class=\"wp-caption-text\">Remember: Not everyone has a fully equipped workplace at home!<\/p><\/div>\n<p>&nbsp;<\/p>\n<h3>Which activities make sense?<\/h3>\n<p>Especially employees from marketing, sales and reception can do a lot of things in their home office. But also kitchen and service staff can do something that will be a benefit in the future.<\/p>\n<h5><strong>Building services<\/strong><\/h5>\n<p>Revise maintenance plans and documentation; compare suppliers and prices for lamps, appliances and other technology;<\/p>\n<h5><strong>IT<\/strong><\/h5>\n<p>Support home office staff via video\/phone support; help colleagues who have little experience with IT to participate in social media activities.<\/p>\n<h5><strong>Housekeeping<\/strong><\/h5>\n<p>Webinars by the housekeepers; revising work instructions;<\/p>\n<h5><strong>Kitchen<\/strong><\/h5>\n<p>Try out and document new recipes; put together a new menu and theme buffets; produce &#8220;cooking tips from the pro&#8221; as home videos and distribute them to guests via e-mail and social media;<\/p>\n<h5><strong>Service<\/strong><\/h5>\n<p>Participation in webinars by the restaurant manager\/sommelier\/bar staff about your wine and cocktail offerings; creating\/revision of job descriptions\/work instructions;<\/p>\n<h5><strong>Marketing\/Sales<\/strong><\/h5>\n<p>Updating databases and website; writing social media posts for guests; revising printed material; planning marketing campaigns for domestic guests; developing and preparing new projects and services; creating and holding webinars for other team members;<\/p>\n<h5><strong>Reception<\/strong><\/h5>\n<p>Send an e-mail to all guests, who had to cancel: We miss you; We are looking forward to hopefully seeing you again soon in good health; postponed is not cancelled, here it is also beautiful in summer\/autumn. Add pictures of the empty destination\/hotel, the beautiful nature, etc.; contact regular guests and those with still valid bookings too; send personal messages; do online language courses and other trainings.<\/p>\n<div id=\"attachment_1739\" style=\"width: 610px\" class=\"wp-caption alignnone\"><img aria-describedby=\"caption-attachment-1739\" decoding=\"async\" loading=\"lazy\" class=\"size-medium_large wp-image-1739 img-fluid\" src=\"https:\/\/speechcode.de\/wp-content\/uploads\/2020\/03\/Blog_Corona_2-600x400.jpg\" alt=\"Corona Crisis in der Corona-Krise Webinars\" width=\"600\" height=\"400\" \/><p id=\"caption-attachment-1739\" class=\"wp-caption-text\">E-Learning not only for kids! But also for training of your team!<\/p><\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Stay active despite Corona crisis!<\/strong><\/h3>\n<p>Despite closed businesses and deserted holiday resorts, there is much that can be done:<\/p>\n<ul>\n<li>Things that only cost time, not money.<\/li>\n<li>Activities that maintain contact with staff and guests.<\/li>\n<li>Projects that will benefit you after the Corona crisis.<\/li>\n<li>Everything that makes you and your team look to the future. And distracts from the current catastrophic mood!<\/li>\n<\/ul>\n<p>How about the development of a <a href=\"https:\/\/speechcode.de\/audio-guide-talking-signage-tourism\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>speaking signage system, herb garden, menu or guest newspaper?<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Stay healthy, think positively and use the time wisely!<\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Think of the time after Corona! The Corona crisis has brought about, what we considered unthinkable just a few weeks ago: Entire countries have shut down to the minimum within a very short time. This has never happened before Companies, trade, shops, restaurants, hotels, educational and leisure facilities had to close. Planes are grounded, borders [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1735,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,23],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Corona crisis - how to deal with the standstill - Speechcode<\/title>\n<meta name=\"description\" content=\"Think of the time after the Corona crisis! 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